About us

Built by care managers, for care managers

MyCarePal is built in Newark, Nottinghamshire, by registered managers who still support people in social care every day.

Our story

Why we built MyCarePal

Anyone who has worked in a care home knows how much time paperwork takes away from the people you support, and how much pressure managers are under to evidence the quality of their care.

MyCarePal comes from 23 years on the front line. Our lead developer is a registered manager who has run both domiciliary and residential services, and who spent those years building the software their own teams needed to manage large services well.

The people behind MyCarePal are still part of a management team supporting people every day: younger adults living with mental health conditions, older people living with dementia, and people who may present with behaviour that challenges. We work alongside local authority commissioners, safeguarding teams, community mental health teams and social workers, delivering contracts for local authorities and the NHS.

The all-new MyCarePal care planning app is the next step in that journey, designed around the needs of residential care homes, their managers and their care teams.

Made by Care Managers The MyCarePal care worker

Designed with care teams, for care teams.

Our mission

Achieve compliance, deliver results, improve lives

Three simple aims guide everything we build.

Achieve compliance

Clear records, reviews and audits that make it simpler to meet regulatory standards and show inspectors the care you provide.

Deliver results

Outcomes and real-time dashboards that help teams focus on what's working and act early when something isn't.

Improve lives

Less time on paperwork means more time for the person-centred care that makes a real difference to people's lives.

How we work

The principles behind MyCarePal

Person-centred by design

Every feature starts with the person receiving care and the people providing it.

Simple enough for every shift

Built by people who still work on the front line, so it's quick to learn and easy to use under pressure.

Secure by default

Data protection by design and by default is an integral part of how we develop MyCarePal.

Experience
23 years in social care
Services managed
Domiciliary and residential
Working with
Commissioners, safeguarding and CMHTs

Achieve compliance, deliver results, improve lives

See how MyCarePal could work in your care home

Tell us about your service and we'll be in touch to show you MyCarePal, or give us a call for a chat.